Privacy Policy

Effective Date: July 4, 2026

Welcome to Jsons Home Store ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use the Jsons Home Store mobile application ("App") and our website at https://jsons.com.pk.

By using our App, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information that you voluntarily provide when using our App, including:

Personal Information

Full Name
Email Address
Phone Number
Shipping Address
Billing Address (if provided)
Account Login Information

If you sign in using your Google Account, we may receive:

Your Google account name
Your email address
Your Google profile picture (if available)

We do not collect your Google password.

2. Account Information

When you register or log in, your account information is securely managed through our authentication system.

Your account allows you to:

Place orders
View order history
Save delivery addresses
Manage your profile
Save wishlist items
Submit product reviews
Manage account settings

3. Order Information

When you place an order, we collect information necessary to process and deliver your purchase, including:

Customer name
Contact number
Delivery address
Ordered products
Order value
Selected payment method
Order status

This information is processed through our WooCommerce-powered online store.

4. Payment Information

Jsons Home Store currently supports the following payment methods:

Cash on Delivery (COD)
Bank Transfer

We do not collect or store credit card or debit card information because online card payments are not currently supported within the App.

5. Product Reviews

You may choose to submit product reviews through the App.

Reviews may include:

Written comments
Star ratings
Photos uploaded by you (optional)

These reviews may be publicly visible to other users.

6. Wishlist

The App allows you to save products to your personal wishlist.

Wishlist information is associated with your account and is used solely to improve your shopping experience.

7. How We Use Your Information

We use your information to:

Create and manage your account
Authenticate your login
Process and deliver orders
Provide customer support
Manage saved addresses
Display your order history
Improve our products and services
Respond to your inquiries
Prevent fraud and unauthorized activity
Maintain the security of the App

We do not sell your personal information.

8. Firebase Services

Our App uses Google Firebase services to support core functionality.

These services may include:

User Authentication
Crash Reporting (Firebase Crashlytics)

Firebase helps us maintain the security, reliability, and performance of the App.

Crash reports may include technical information such as:

Device model
Operating system version
App version
Crash logs
Diagnostic information

Crash reports do not intentionally include sensitive personal information.

9. Google Sign-In

If you choose to sign in using Google, we receive limited account information from Google necessary to authenticate your account.

This may include:

Your name
Email address
Profile picture (if available)

Google Sign-In is optional. You may also create an account using your email address.

10. Information We Do NOT Collect

Jsons Home Store does not currently:

Collect precise GPS location
Request location permissions
Send push notifications
Record phone calls
Access your contacts
Access your SMS messages
Access your microphone
Continuously track your device

We only collect information necessary to provide shopping and account-

11. Third-Party Services

To provide and improve our services, the App uses trusted third-party service providers.

These may include:

Google Firebase (Authentication and Crashlytics)
Google Sign-In
WooCommerce
WordPress
Our web hosting provider

These service providers may process information only as necessary to provide their respective services and in accordance with their own privacy policies.

12. Data Storage and Security

Your information is stored securely using our WooCommerce/WordPress platform and Firebase services where applicable.

We use reasonable administrative, technical, and organizational measures to help protect your personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of transmission over the Internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

13. Data Retention

We retain your personal information only for as long as it is necessary to:

Maintain your account
Process and fulfill orders
Provide customer support
Comply with applicable legal, accounting, or tax obligations
Resolve disputes and enforce our agreements

If you request deletion of your account, we will delete or anonymize your personal information where legally and technically possible. Certain transaction records may be retained where required by law or for legitimate business purposes.

14. Your Rights

Depending on applicable laws, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Request a copy of your personal information
Withdraw consent where processing is based on consent
Contact us regarding any privacy concerns

We will respond to reasonable requests within a reasonable period, subject to legal and operational requirements.

15. Account Deletion Request

If you would like your account and associated personal information to be deleted, please contact us using the details below.

When contacting us, please include:

Your registered email address
Your full name
Your mobile number (if applicable)

We may request additional information to verify your identity before processing your request.

Some information, such as completed order records, may be retained where required for legal, accounting, fraud prevention, or regulatory purposes.

16. Children's Privacy

The App is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age.

If you believe a child has provided personal information through the App, please contact us so that we can take appropriate action.

17. International Data Processing

Your information may be processed and stored using cloud services operated by trusted providers, including Google Firebase. These providers may process data on servers located in different countries while applying appropriate security measures.